Refund policy

Returns

You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error, including an incorrect or defective item, we will cover the return shipping cost.

Please contact us with your order number and the item you would like to return before sending anything back. We will provide return instructions.

Please allow up to four weeks from the date you give the return package to the carrier for your refund to be completed. This includes return transit, processing and your payment provider’s processing time.

Call (213) 749-7009 or (213) 749-4551, or use our contact form.